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Errors During Conversion
If PDF FLY encounters any irregularities during conversion, a warning message will be logged. These warnings will alert you to font incompatibilities as well as inform you how bitmap images were handled during conversion. Errors, if any, will also be summarized the Conversion Report. The location of this log file can be configured. Click on the Details button to review the report.
Warning
If PDF FLY reports a "Warning", the file has one or more embedded raster images (possibly the whole drawing) and/or unknown fonts. To make sure that the text in your output has the same fonts and styles as the PDF/PS original, you may need to add some font-mappings for PDF FLY to apply during conversion and then run the file again. More information, such as the names of the unknown fonts, can be found in the Conversion Report.
Error
If PDF FLY reports an "Error", it found something in a specific PDF/PS file that it could not handle. It will typically say "Error: Syntax error found in PDF/PS file." That may be an error in the PDF/PS file itself or a problem with our software. If the file opens and renders without problems in your version of Acrobat (Reader or Distiller), please send it to support@visual-integrity.com for analysis.
Exit
Should PDF FLY exit during conversion or produce a Windows error message before shutting down unexpectedly, please let us know and send the file you were trying to convert when the problem occurred to support@visual-integrity.com.
